As of 13 October 2016, Turnstar is an ISO9001:2015 approved company. Turnstar’s internal quality management system was assessed by worldwide verification agency, SGS, and complied with the latest standards as set by the ISO organisation. With the company having an effective and accountable quality management system, risks such as late delivery and product failure are minimised. There is a strict focus on risks and opportunities which will impact on customer satisfaction and Turnstar demonstrated a system which works to monitor and improve the customer experience.